Theresa Jacks is an author and successful business woman who always had a desire to have a career in which she was able to help others. From this tiny spark of an idea she applied for an office manager’s position at a local dental practice and was surprised when she landed the job the very same day she applied for it.   Soon, Theresa was learning all she could from working in the busy office, including how to deal with the mistakes she made. One of these was an inability to allow her staff to grow as employees, taking responsibility for various parts of the business away from her own busy schedule.   Realizing her error meant that she was doing everything, she decided to train and empower her team members to take on much of the responsibilities that she didn’t have time for, freeing her to do some of the more important jobs and streamlining the company at the same time.   Theresa’s success centered around building strong working relationships, first with the doctor and then with the rest of her team. Now she shares her success in her book, which will help you to implement change in a positive and constructive way using her vast wealth of experience and innovative practices.   In her free time Theresa has always been a family-oriented person and she likes nothing better than spending it with those she loves, creating fabulous memories that last and using her boundless energy to help them as much as she can.